Swanstrom Auto Repair

Message: Recently have been chasing an AC issue in my fiances 2015 sonic. They did an amazing job making sure we knew exactly what was going on and when. We were in the hospital having a baby the day the car was done and they let me leave it after paying to pick it up when we could and it left with amazing working AC. Couldn't of asked for a better experience.

Message: Great friendly staff reasonable rates. Got the job done quickly and I was on my way! Recharged AC on my vehicle! Works great!

Message: Called with an emergency as my power steering fluid was leaking... they were booked until June 8th but Sheri checked & said to bring it in to have them look. Went right over & Dan knew what needed to be done, said they would get it in. Sooo appreciated that as we are from out of town. Would highly recommend them.. Service & kindness is the best!

Message: Amazing service! They were friendly, knowledgeable and fair in their pricing. The part that they replaced required taking off the manifold, so the guys were forward-thinking and changed the bad spark plugs while they had access, saving me a future headache. I appreciate that type of honesty and fairness in a business.. especially when it comes to my vehicle. 10 out of 10 recommend and we will bring all our vehicles there!

Message: Honest, friendly, hard working and clean auto shop. Loved the 2 pups there too. My Grandma went to Terry when she was alive over 20 years ago and raved about his work. Each mechanic, Terry and Sheri were so great when I went to get my AC looked at today. In and out and now I’m not sweating in my truck thanks to them

Message: Dan and his team are the best. When our AC went out in our Tahoe, he searched around locally and online rigorously to find our part needed. He made it his mission. And we appreciate that as he was swamped with work, it was a dead heat couple weeks of summer and we had a 3 year old and a newborn. And another time before a long trip, we had a coolant leak - they were jam packed, but got us in and out right before our trip - which could have been a disaster. I can't say enough great things about Swanstrom Auto. Their service is top notch. I'd recommend them every time.

Message: Best service in town. I would like to say a huge thank you to the mechanics and the awesome woman in the office for going above and beyond. I highly recommend this place to anyone needing service or repair. Repaired my alternator in my Honda pilot with quick and professional service. I would give more stars if I could. Price was very fair and reasonable.

Message: I never give five star reviews, but in this case Dan and his staff at Swanstrom earned six stars. It was Friday morning, and I required immediate auto repair. I am new to Alexandria, and did not have a prior history with another mechanic in town. I was given a few names of reputable service stations, but they were all booked up.. Then I called Swanstrom, and Dan answered. Dan said he had five bays full of vehicles already being serviced. I explained I was new to the area, had just one day off, and needed to drive to the cities, with a small blizzard supposedly rolling in around noon. I begged Dan to just take a look, and I would wait in the office for an estimate. Dan hesitantly agreed, so I made my way to the shop.. Upon arrival, I was greeted by the shop's mascot. A good natured black lab, that enjoyed good ear massage like anyone would. I waited patiently, and Dan eventually advised me that I had a serious need for an oil change, and that I only needed minor repairs regarding my innitial concerns. I told Dan to address the oil change, fix the other issue, and I would leave a happy man.. Here's the kicker! Upon completion, one of his staff mentioned to me in the lot, "Hey, your tabs are expired. " In my recent relocation to this area, I had totally forgotten to update my tabs. So I immediately went to the motor vehicle registration office and obtained new plates and tabs.. By now the snow had already started falling, I was running late but feeling lucky, so I drove back to Swanstrom and told Dan I did not have tools in the car and needed to get out of town before the storm rolled in. Dan advised me that the plate screws were stripped and would have to be cut off, which took his staff longer than they were hoping. Dan, being the class act he is, did not charge me for me pushing my luck and requesting the additional assistance.. Needless to say, I have a new mechanic. His name is Dan, he mentioned his mascot's name when I arrived, but I was too worried about my issue and busy petting him to remember. But I'll be back, and pay more attention next time, when I ask for his name again from Dan.. PS: I'm attaching photos of other motorists that did not fair so well with the blizzard traveling conditions. Fortunately, with my repairs and alert driving, I made it back in one peace.. all thanks to Swanstrom. Keep up the great work guys!